Stop Wasting Money on Phone Leads That Don't Convert
Your marketing budget is generating leads. Your sales calls aren't converting them.
We don't give you another dashboard to ignore. We identify exactly why prospects hang up and show your team how to turn more calls into customers.
The Problem: Generic "Call Analytics" Doesn't Work
of calls missed entirely
cost per click to generate leads
wasted monthly on unconverted leads
Most call tracking tools tell you customers "sound frustrated" or "seem interested." That's not actionable intelligence—that's expensive guesswork.
HVAC customers call about different problems in winter versus summer. Pest control prospects worry about different things when dealing with ants versus termites. Plumbing emergencies require completely different conversation strategies than routine maintenance calls.
Generic sentiment analysis misses these crucial patterns because it doesn't understand your business.
Our Approach: Conversation Analysis Meets Domain Expertise
We apply Conversation Analysis—a scientific discipline with 50 years of research—to your specific business. This isn't sentiment analysis. It's systematic understanding of how successful conversations actually work in your industry.
Learn Your Business
We immerse ourselves in your world—seasonal patterns, customer psychology, competitive landscape, pricing concerns—until we understand your conversations as deeply as you do.
Apply Scientific Analysis
Using proven methodology from linguistics and psychology, we identify the specific conversational moves that separate successful appointments from lost prospects.
Systematic Improvement
Your team learns precise techniques for handling objections, building trust, and guiding conversations toward booking appointments.
What You Get
Conversion Rate Analysis
Detailed understanding of where and why conversations break down, with specific recommendations for improvement.
Team Training Programs
Your representatives learn the exact conversational techniques that top performers use instinctively.
Ongoing Performance Optimization
Continuous refinement based on new call data and changing business conditions.
About the Founders
Alex Sherstinsky and Eugene Mandel are decades-long collaborators who built conversational AI systems together at multiple companies. Eugene developed conversational intelligence products that analyzed millions of business calls, generating $11M in annual revenue at RingCentral. Alex holds an MIT PhD and has published research on the AI architectures that power modern conversation analysis.
Together, they've worked with major brands including Airbnb, Samsung, Microsoft, and LinkedIn, developing patent-pending human-in-the-loop systems that taught machines to understand customer conversations at scale.
Results You Can Measure
Our project-based approach delivers tangible improvements to your call conversion rates. We only succeed when you book more appointments and generate more revenue from your existing marketing spend.